Our Impact

Family Centre Programmes and Services 2020 Impact Highlights

In 2020, Family Centre impacted over 700 people through our Continuum of Care Services. A total of 19 different services and programmes were delivered in 2020.

Family Centre was designated an essential service as we helped to stabilize vulnerable families by delivering food, laptops, internet access, electricity vouchers, and where needed assisted with rent by families whose employment was directly impacted by COVID-19 measures.

Advocacy Initiatives:

  • Our 2019-2020 public advocacy campaign message was: “If you knew the effect domestic abuse has on children, wouldn’t you do something about it?”  This campaign was developed in partnership with the Centre Against Abuse (a crisis support service for adults experiencing domestic abuse), and has been associated with the following statistics.
    – An 88 percent increase in adults seen at the Centre Against Abuse in 2021 for abuse situations compared to 2018.
    – A 30 percent increase in domestic abuse protection orders in 2020.
    – Thirty-seven families were placed in safe houses in 2020 compared to 4 for 2019 and 3 in 2018.
  • The first local “Bermuda ACEs” (Adverse Childhood Experiences) research and White Paper was completed.  The 2018-2020 research was conducted by co-principal investigators: Dr. Stephanie Guthman and Tara Hines jointly supported by Family Centre and Bermuda Health Council.  There were 700+ respondents to the research questionnaire.  The research is actively being used to raise awareness of individual experiences of ACEs and collective trauma in our community, how to assess for ACEs, and what prevention measures can be taken to prevent ACEs.

Beyond Programming:

  •  A modified Beyond Programming structure called Beyond Yoga was offered at Dellwood.
    – 100% of youth reported that they enjoyed participating.
    – 100% of youth reported that they found the programme helpful.
    – 100% of youth reported that they acquired skills they can use at home and in school.
  •  A modified Beyond Rugby structure was offered at CedarBridge and Berkeley.
    – 100% of youth reported that they enjoyed participating in modified BR over the prior two months.
    – 83% of youth reported that BR provided them with an outlet that has been helpful during this time.
    – 95% of youth reported they had benefited from participating in Beyond Rugby over the prior two months.

Youth Leadership Academy (YLA):

  • 100% of youth reported that YLA staff believed in them even at times they did not believe in themselves and that YLA helped them by connecting them to people, experiences, and places that helped them to grow. (Environmental Support Pillar)
  • 100% of youth reported that they have become better at knowing their self-worth and making choices based on what is important to them. (Personal Development Pillar)
  • 100% of youth reported that YLA helped them by supporting them with school and reported that they had become better at taking responsibility for their academic success.
  • 100% of youth reported that YLA helped them by challenging their growth and pushing them to be their best and helped them make choices based on what is important to them.

Counselling Services:

  • 85% of the discharged clients from long term intensive counselling services met all their treatment goals.
  • 100% of surveyed parents reported, at discharge, that their child’s challenges had decreased.
  • 100% of surveyed parents reported, at discharge, that they are better able to positively function as a parent.
  • 100% of surveyed parents reported, at discharge, an improved ability to manage family problems.


Youth Leadership Academy (YLA) parent:

“YLA has been a major blessing in my son and daughter’s lives. It has kept them out of trouble and on the right track in school. Having the extra support from someone who is encouraging them to set goals and follow through with their work has helped more than I think you will ever know. I cannot do it all by myself and Family Centre has been that village that has provided the caring adults that go above and beyond for my child. At the beginning of the school year, my son set academic goals. However, not having a laptop and having to adjust to all the new COVID-19 rules affected him emotionally. I have seen so much improvement since Family Centre provided a laptop. My son’s confidence has increased, and he is more driven. His ability to communicate has also improved. My daughter had the opportunities to explore multiple careers she was interested in and got her current job due to the YLA Building My Future programme. There truly are no words I can use to express my gratitude for your programmes; they offer eye-opening experiences, teach youth how to and gain confidence in expressing themselves and they expose them to subjects that they do not learn about in school.”

Beyond Rugby student:

“Beyond Rugby helps me stay focused and care more about my education. I keep up to date with my grades online and have learned more about my career and myself through the seminars we have had. I have learned to take losses as lessons, not as a beating. Beyond Rugby helps me stay proactive and out of trouble.”

Counselling Services parent:

“Being able to discuss our inner feelings and emotions in a safe, caring environment opened many issues that needed to be addressed. My daughter felt like she had a voice and that someone really cared enough to make the time to listen and help. For the first time in years, we are closer as a family. Instead of just talking, we are listening and being sensitive towards each other. Our bond has grown due to the fact that we set aside more times on the weekend for ‘special gatherings.’ I feel so much closer because of the tools I was given during my time at Family Centre.”


Download Family Centre’s 2020 Annual Report

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